Research Report
Ⅰ. Purpose and Scope of Research
□ Purpose of Research
○ Necessity of Policy-making for User-oriented Protection Policy
- Separation of Pre and Post Regulatory Agency
- Necessity of User Protection after Effectuation of Mobile Device Distribution Act
○ Necessity of Efficiency Promotion of User Damages Relief
□ Scope of Research
○ Examination of User Damages Relief Order as a reform plan for promotion of user damages relief
○ Reinforcement of KCC’s correction order
○ Self regulation policy for user damages relief
Ⅱ. Contents
□ Analysis of current situation of user protection
○ Separation of regulatory body
- Korea Communication Commission(KCC, hereafter) performs the main role on establishing and enforcing telecom user protection policy and regulation
- KCC has legislation power on ex-post regulation such as telecom market monitoring, supervising, and user protection
- KCC plays its role based on the Telecommunication Service Act, Mobile Device Distribution Act, and Act on Promotion of Utilization of Information and Communications Network
○ Overall user protection policy and regulation is covered by the User Policy Bureau, and its departments
○ Legislation for user protection
□ Legislative effort for telecommunication user protection
○ Draft bill for Broadcasting Telecommunication User Protection Act
○ Amendment bill for Telecommunications Service Act
○ Amendment bill for Mobile Device Distribution Act
□ Reform Plan for Telecommunication User Protection
○ Problems of present system
○ Efficient Damages Relief Plan
Ⅲ. Expected Effects
□ This research can be used to legislate new law or amend the existing laws for promotion of telecommunication user damages relief
○ Especially, for amendment of Telecommunications Service Act and Mobile Device Distribution Act